To check availability of an item before ordering, please email: firstname.lastname@example.org or phone: 01896 831376/830947
Delivery Times & Costs
For products to be delivered within the United Kingdom, dependent upon the value of the item/s, we will ship either by first class recorded post or next day Special Delivery service, unless the cost of product is less than £10.00, when normal 1st class post will be used.
United Kingdom Postal Costs
£10.00 or below = £3.00 P+P
£10.01- £35.00 = £6.00 P+P
£35.01- £100.00 = £8.00 P+P
£100.01- £175.00 = £12.00 P+P
£175.01- £250.00 = £15.00 P+P
£250.00+ = £20.00 P+P
Overseas Postal Costs
Order Total:£0 - £100.00 = £15.00 P+P £100.01+ = £20.00 P+P
Any mulitple items will be charged at cost, dependant upon the weight and value of the total goods in the package. Special Delivery P+P is a guaranteed next day service by 1pm when dispatch is Monday - Thursday. If dispatch is on Friday, parcels may arrive on Saturday by 1pm, but they are guaranteed to arrive on Monday. Recorded Delivery usually takes 1-3 days to arrive, however, jewellery is excluded from this category, by the Royal Mail.
Special Delivery & Recorded Delivery parcels require a signature on arrival, otherwise a card should be left by the postman with instructions on how to arrange a re-delivery or pick up from a local Post Office.
For products to be delivered to the Rest Of The World cost vary from £15.00 - £25.00 (weight & value dependant) by Royal Mail International Signed for delivery. This service normally takes 5-8 working days and requires a signature on arrival, otherwise the postman should leave a card with instructions on how to arrange a re-delivery or pick up from a local Post Office . This is an insured service. Parcels can be tracked up until they leave the UK.
All parcels can be tracked on the Royal Mail track & Trace website: http://www3.royalmail.com/track-trace if sent by recorded, special delivery or international insured Royal Mail postal services.
If items are in stock, they can be dispatched on the same day as the order is received. However, as we stock such a wide range of products, some will need to be made from scratch. Therefore, we advise that delivery may take up to 28 days. Goods are not dispatched until full payment has been received.
Please contact us to ascertain that an item is in stock or can be made and dispatched within a particular timescale, if relevant. Or we can advise if we have a similar item in stock that may not be shown on the website: 01896 831376 or 01896 830947 email@example.com
Delivery times vary throughout the world. Please allow up to 28 Days for delivery to non-UK addresses. Ordered commissioned items or items that require plating or engraving may take longer than 28 days. We can email approximate delivery times and we always strive to work within customer timescales where possible, eg weddings, birthdays and anniversaries.